Privacy Policy

Effective Date: April 9, 2026

1. Information We Collect

When you visit our website, request an appointment, or contact our office, we may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and date of birth.
• Health Information: Dental and medical history, treatment records, insurance details, and related healthcare information as governed by HIPAA.
• Technical Information: IP address, browser type, device information, pages visited, and usage patterns collected automatically through cookies and similar technologies.
• Communication Data: Messages, appointment requests, and feedback submitted through our website, phone, email, or SMS.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and manage dental appointments.
• To provide dental treatment, consultations, and patient care.
• To send appointment reminders via phone, email, or SMS.
• To process payments and manage billing.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and patient experience.
• To comply with legal obligations and healthcare regulations.

3. SMS and Email Communications

By providing your phone number or email address, you consent to receive appointment reminders, follow-up care instructions, and practice updates from Westar Dental. Message and data rates may apply for SMS communications.

You may opt out of SMS messages at any time by replying STOP to any message. You may unsubscribe from email communications by clicking the unsubscribe link in any email. Opting out of marketing communications will not affect transactional messages related to your care.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist with website hosting, appointment scheduling, payment processing, and communication services. These providers are required to maintain the confidentiality of your information.
• Legal Requirements: When required by law, regulation, legal process, or government request.
• Healthcare Operations: As permitted under HIPAA for treatment, payment, and healthcare operations.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. HIPAA Compliance

Westar Dental is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards to protect your health information. A separate Notice of Privacy Practices is available at our office and upon request.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

7. Data Security

We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and regulatory requirements.
• Opt out of marketing communications at any time.
• Request a copy of your health records in accordance with HIPAA.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

• Westar Dental
• 845 Polaris Pkwy, Westerville, OH 43082
• Phone: 614-568-4021
• Email: info@westardental.com